Selling Limits: Calling in to eBay
Whether it’s to call in to increase seller limits or if it’s a simple verification call… you’ll want to be prepared with the type of questions eBay may ask…
1. Account Details (eBay will ask for the following):
You will be asked for your Name, Email Address, Street Address, Date of Birth (they will ask how OLD you are), Last 4-Digits on Credit Card, Phone Number and Last 4 of SSN (If you gave them this information).2. Product Specific Questions
You will be asked about the type of items you plan on selling and whether or not they are personal items or purchased for resale. You should say that items are personal or items you had lying around your house. You get asked this question to help determine your risks as a seller. If you say you source your products from China as knock-offs.. guess how that will end? Not good.
They will ask how you plan on shipping and packaging your items. You want to make the agent feel at ease by saying you plan on packaging with lots of bubble wrap and secure packaging.
Note: If you’re an active seller with items sold, eBay may request receipts or invoices if they feel your items are considered high-risk.
3. Address Related Questions
This generally happens if eBay suspects trouble with your account (too many red flags) or if your address is invalid. USA and Canada users will be asked questions specific to their address and name which is verified against public records.
This may present eBay with a no data error in which they may demand a secondary address for verification. If eBay is unable to verify your information against the public records database then you may be required to send in documents to verify your address. In some cases the customer service representative if they feel your account is okay will wave this requirement and allow you to sell on eBay.
Note: These questions are generally asked to determine your risk as a seller and to set your selling limits. If you have any trouble with these questions you may be asked to submit documents for further verification.
Call in to increase your selling limits? In general it’s a simple call. You’ll want to act like a brand new seller of course. They’ll ask about your products and whether you have them in your possession. They’ll want you to repeat back your account information and then you’re good to go (increased limits). Alternatively as we discussed earlier your selling limits will increase on their own as your gain eBay trust.
Success Stories?
“I received a mixture of increased limits within 3 minutes of being on the phone up to 200 items on one of them!”
“I really dont know why every one is so scared to call ebay and ask for a selling limit increase, i call them every time and every time they increase my selling limit with out asking for id etc. All you need is to have a fully verified paypal account, a few positive feedback’s and when you call them answer their questions fast and with confidence and you will get a limit increase every time without any request for ids etc…”
“I called ebay a few days after my first sale. They couldn’t find my stealth information through searches. I told them i was a company putting my business on ebay. They bumped my selling to 30/5000 which was still poop. I Sold the crap out my account there after with perfect feedback. Today i got bumped to 90/15,000 automatically.. ”
What’s your success story? Next we’ll talk about poor listings.
